Terms of Service

Welcome to Aura Smart Collection! These Terms of Service govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to comply with these terms. Please read them carefully.

1. General Terms

  • By accessing or using this website, you confirm that you are at least 18 years old or are using our services with the consent of a parent or legal guardian.
  • All products and services are subject to availability.
  • We reserve the right to refuse or cancel any order or service at our sole discretion and without prior notice.

2. Products and Services

  • Aura Smart Collection offers fashion products, bags, wallets, beauty products, clothing, accessories, and other lifestyle essentials.
  • We strive to provide accurate product descriptions, images, specifications, and pricing. However, slight variations in color or appearance may occur due to lighting, screen settings, or manufacturing updates.
  • Product prices, availability, and specifications may change without prior notice.

3. Payment Terms

We currently accept payment through:

  • Cash on Delivery (COD)
  • Mobile Financial Services (MFS) such as bKash, Nagad, and Rocket (where available)

Payment must be completed in full according to the selected payment method. Orders may be cancelled if payment requirements are not met.

4. Delivery and Inspection

  • Customers are encouraged to inspect their order carefully at the time of delivery.
  • If the product is damaged, defective, or incorrect, it must be reported to the delivery agent immediately and refused.
  • Once a product has been inspected and accepted during delivery, it will no longer be eligible for return or refund under our Refund & Return Policy.

5. User Responsibilities

By using our website, you agree to:

  • Provide accurate and up-to-date information when placing orders.
  • Keep your account credentials confidential.
  • Avoid any fraudulent, abusive, or unlawful activities on our website.
  • Not interfere with the security or proper functioning of the website.

Violation of these terms may result in suspension or termination of your account and services.

6. Intellectual Property

All content on this website, including but not limited to logos, text, graphics, images, icons, product descriptions, and website design, is the property of Aura Smart Collection and is protected by applicable copyright and intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without our prior written permission.

7. Privacy Policy

Your privacy is important to us. By using our website, you also agree to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

8. Limitation of Liability

  • Aura Smart Collection shall not be held responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services.
  • We are not liable for delays, damages, or losses caused by third-party courier or delivery providers.
  • Our maximum liability, if any, shall not exceed the amount paid for the purchased product.

9. Changes to These Terms

Aura Smart Collection reserves the right to modify, update, or replace these Terms of Service at any time without prior notice.

Your continued use of the website after any changes are published constitutes your acceptance of the revised Terms of Service.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: admin@aurasmartcollection.com

Thank you for choosing Aura Smart Collection. We appreciate your trust and look forward to providing you with a safe, reliable, and enjoyable shopping experience.