OUR LOCATION

2F,Motaleb tower,Hatirpool,Dhaka

Saturday-Thursday 9:00 AM- 9:00 PM

MORE INFORMATION

+8801992348455

What products does Aura Smart Collection offer?

Aura Smart Collection offers a wide range of fashion and lifestyle products, including bags, wallets, clothing, beauty products, sunglasses, accessories, and other everyday essentials for men and women.

How can I place an order?

Simply browse our products, add your favorite items to the cart, proceed to checkout, and complete your order by providing your delivery details and selecting your preferred payment method.

What payment methods do you accept?

We accept Cash on Delivery (COD) and selected Mobile Financial Services (MFS), including bKash, Nagad, and Rocket, where available.

How long does delivery take?

Delivery usually takes 2–5 business days, depending on your location and courier availability.

Can I return a product?

Yes, but products must be inspected during delivery. If you receive a damaged, defective, or incorrect item, inform the delivery agent immediately and reject the product according to our Refund & Return Policy.

Do you offer exchanges?

Yes. We replace products that are damaged, defective, or incorrectly delivered, provided the issue is reported immediately during the delivery process.

How can I track my order?

Once your order is confirmed and shipped, our team will provide you with tracking information or delivery updates whenever available.

Are your products authentic and high quality?

Yes. We carefully source our products from trusted suppliers to ensure they meet our quality standards for durability, style, and value.

Is my personal information secure?

Absolutely. We value your privacy and use appropriate security measures to protect your personal information. Please refer to our Privacy Policy for more details.

How can I contact customer support?

You can contact our support team anytime by emailing admin@aurasmartcollection.com. We'll be happy to assist you with orders, returns, or any other inquiries.